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Add store locations

Create one location for each store, dealer, stockist, or other place that customers should be able to find.

Before you begin​

Create a location​

  1. In Store Locator, open Locations and select Create location.
  2. Enter a unique, customer-friendly Name.
  3. Choose the storefront Channels where the location should appear.
  4. If you use groups, assign the location to the relevant groups.
  5. Leave Enabled selected if the location is ready to appear on the storefront.
  6. Search for the address and choose the correct suggestion. Store Locator fills the address and coordinates from Mapbox.
info

If the pin is not in the right place, drag it to the precise position. A location needs valid latitude and longitude values before it can appear on the storefront.

Address search, coordinates, and map pin for a location

  1. Optionally choose a map-pin colour or WebDAV image for the pin icon.

  2. Add the phone number, email address, and URL you want customers to see.

    Contact fields for a Store Locator location

  3. Add tags for features or services such as parking, Wi-Fi, or click and collect. Tags become storefront filter options.

    Tags field on the location form

    Tag filters displayed in the Store Locator widget

  4. Optionally select Pin to top of results, add a location image, and add formatted notes.

    Location image selected from BigCommerce WebDAV storage

  5. Enable opening times and set the hours for each day, including closed or 24-hour days.

    Opening-time controls for a Store Locator location

  6. Save the location.

The location is available to widgets for its assigned channels and groups. If it does not appear, work through the visibility checks in the FAQs.